1. Tutor Eligibility
Tutors must be verified and provide legitimate credentials. Misrepresentation is prohibited.
2. Lead Management
Tutors agree to respect student privacy and handle leads professionally. Purchasing leads is binding.
3. Prohibited Activity
Sharing student info outside CertHelp, fraudulent activity, or harassment is strictly prohibited.
4. Account Suspension
CertHelp may suspend or remove accounts for policy violations.
5. Intellectual Property
All content and branding on CertHelp.com are owned by CertHelp and cannot be used without permission.
6. Liability
CertHelp is not responsible for tutor-student interactions or exam outcomes.
7. Updates
CertHelp may update these Terms at any time. Users should review regularly.
1. Data Collection
CertHelp collects name, email, phone, category, credentials, and optional notes to manage tutor accounts and leads.
2. Data Usage
Used for verification, lead management, and communication. Limited access to platform admins only.
3. Retention
Data is retained until account termination or inactivity exceeds 5 years.
4. Security
Reasonable measures are in place, but no system is 100% secure.
5. Updates
Policy may be updated periodically; users should review regularly.